Privacy Policy

Last updated: January 18, 2026

At Anchor, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our legal advisory services.

Data Controller

Anchor is the data controller responsible for your personal information. We are registered as a legal services provider in the United Kingdom and operate under UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect various types of information depending on how you interact with our services:

Information You Provide Directly

When you contact us or use our services, you may provide:

• Name and contact details (email address, phone number, postal address)
• Business information (company name, position, business address)
• Details about your legal inquiry or requirements
• Communications with our solicitors and staff
• Payment information for services rendered
• Any other information you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, navigation patterns)
• Cookies and similar tracking technologies (see our Cookie Policy for details)
• Referral source and search terms used to find our website

How We Use Your Information

We use your personal data for the following purposes:

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide legal services you have requested
• Legitimate Interests: For business operations, website improvement, and communication (where not overridden by your rights)
• Legal Obligation: To comply with regulatory requirements and professional standards
• Consent: For marketing communications and certain cookies (where required)

Sharing Your Information

We may share your personal data with:

• Professional Advisers: Other solicitors, barristers, or experts we engage for your matter
• Service Providers: Third parties who support our operations (accounting, IT services, document storage)
• Regulatory Bodies: Professional regulatory organizations when required by law
• Courts and Legal Authorities: When legally required or necessary for legal proceedings

We ensure that all third parties respect the confidentiality of your information and use it only for the purposes we specify. We do not sell your personal data to third parties.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal and professional obligations. Generally:

• Client matter files are retained for a minimum of seven years after the conclusion of a matter
• Financial records are retained according to tax and accounting requirements
• Website analytics data is typically retained for up to 26 months
• Marketing communication preferences are retained until you opt out

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection and confidentiality
• Secure backup and disaster recovery procedures

While we take data security seriously, no method of transmission or storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

Your Privacy Rights

Under UK data protection law, you have several rights regarding your personal data:

To exercise these rights, please contact us using the details provided on this page. Please note that some rights may be limited by our professional and legal obligations, particularly regarding client file retention.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on this page. We will process your request promptly, subject to any legal or professional obligations that require us to retain certain information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. We encourage you to review this policy periodically.

Complaints and Concerns

If you have concerns about how we handle your personal data, please contact us first so we can address your concerns. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office

Wycliffe House, Water Lane

Wilmslow, Cheshire SK9 5AF

Website: ico.org.uk